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HOW TO OPTIMISE YOUR CUSTOMER EXPERIENCE FOR THE AMAZON GENERATION

AREAS OF OPPORTUNITY

Data driven understanding of user engagement is the first step to designing a personalized shopping experience. 

ABOUT CONTENTSQUARE

We are a digital experience insights platform that helps businesses understand how and why users are interacting with their app, mobile and web sites. We compute billions of touch and mouse movements, and transform this knowledge into profitable actions that increase engagement, reduce operational costs and maximize conversion rates.

With customer loyalty at an all-time low, engaging and retaining online visitors is a key challenge for supermarkets. This report analyses over 37 million session to understand what drives purchase behaviour, and how grocery retailers can streamline their online experience to improve conversion. Curious? Fill in your details to download the report.

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